Syllabus

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Ternopil Ivan Puluj National Technical University

Факультет економіки та менеджменту

Кафедра менеджменту та адміністрування

Operation management

syllabus

Major 073 - Менеджмент (бакалавр)
Field of knowledge 7 Управління та адміністрування
Academic degree bachelor's
Course
Course type required
special education
Study start course 3
Semesters 8
Form of education full-time
Study hours structure
36– lectures
36– practical classes
Amount of hours for individual work 48
ECTS credits 4
Form of final examination exam
Lecturer
Academic degree Cand. Sc.
Academic title Assoc. Prof.
Full name Машлій Галина Богданівна
Prerequirements (prerequisite courses)
Fundamentals of management 
Course goals and learning objectives
Course goals is: to familiarize students with the principal operational issues that confront managers, and provide students with concepts, and tools to deal with these issues in order to gain competitive advantage through operations, to develop skills for modelling, analysis, and techniques for performance improvement of business processes.
Learning objectives: a student has to demonstrate such learning outcomes on the determine performance measures of manufacturing/service processes/ systems in key operational dimensions. To discuss a range of operation settings; explain the role of operations, and their interaction with the other activities of a firm; understand the effect of operations on firm, people and society; analyze operation processes from various perspectives such as efficiency, responsiveness, quality and productivity; learn basic but useful analytical skills and tools in studying operations in specific and other activities in general. 
Course description
Lectures Topic 1. The essence and Function of Operations Management. Operating System
TOPIC 2. Оperations decisions
Topic 3. Operations strategy
Topic 4. Process strategy
Topic 5. Human resource management
Topic 6. Inventory management
Topic 7. Quality management
Topic 8. Decision-Making Techniques and Tools
Topic 9 Forecasting
Topic 10 Project management
Practical classes Topic 1. The essence and Function of Operations Management. Operating System
TOPIC 2. Оperations decisions
Topic 3. Operations strategy
Topic 4. Process strategy
Topic 5. Human resource management
Topic 6. Inventory management
Topic 7. Quality management
Topic 8. Decision-Making Techniques and Tools
Topic 9 Forecasting
Topic 10 Project management
Assessment criteria
The components of the assessment process are student activity in practical classes during the semester, the results of tests on final modules, the results of independent work.
Assessment criteria:
Module 1 - 40
Module 2 - 35
Eхam test – 25 
Recommended reading list. Subject Resources
1. Ravi Anupindi, Sunil Chopra et al. Managing business process flows. Pearson Prentice Hall, Upper Saddle River. 2006.
2. Chase, R.B., Jacobs, F.R. and Aquilano, N.J. (2004) Operations Management for Competitive Advantage (10th edn),
3. McGraw-Hill/Irwin, Boston. There are many good general textbooks on operations management. This was one of the first and is still one of the best, though written very much for an American audience.
4. Chopra, S., Deshmukh, S., Van Mieghem, J., Zemel, E. and Anupindi, R. (2005) Managing Business Process Flow
5. Principles of Operations Management, Prentice-Hall, NJ. Takes a ‘process’ view of operations. Mathematical but rewarding. 
Course author
Cand. Sc., Assoc. Prof. Машлій Галина Богданівна 
Дата останнього оновлення: 2020-11-13 12:06:18